Refund policy
DemiAnnMonet Creations
Return & Refund Policy
DemiAnnMonet Creations accepts eligible returns within 30 days of delivery.
To be eligible for a return, items must generally:
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Be returned within 30 days of delivery.
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Be unused and in their original condition.
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Include original packaging when applicable.
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Not be damaged, altered, washed, worn, or otherwise used.
Customers must contact DemiAnnMonet Creations before sending a return so that return instructions can be provided.
Non-Returnable Items
Unless otherwise required by applicable law, the following items may not be eligible for return:
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Custom-made products
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Personalized products
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Custom-altered products
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Final-sale items
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Gift cards
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Digital products
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Used or worn items
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Items damaged after delivery due to customer handling
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Other products specifically identified as non-returnable at the time of purchase
Florida law provides specific rules concerning refund policies and exceptions for certain types of merchandise, including certain custom-made or custom-altered goods.
Refunds
Once an approved return is received and inspected, DemiAnnMonet Creations will notify you regarding the status of your refund.
Approved refunds will generally be issued to the original payment method.
Original shipping charges are generally non-refundable unless the return results from an error by DemiAnnMonet Creations, a defective product, or another circumstance where a refund is required by applicable law.
Depending on your financial institution, additional business days may be required for the refund to appear in your account.
Contact: Monetenterprise76@gmail.com